A Tour of Heartbeat’s Customer Community
Heartbeat is an amazing all-in-one community platform leveraged by brands and creators alike. In this episode, we dissected their free community for customers using the platform: The Hearth. If you’ve seen other episodes, this one is a little different because we are dissecting a community Bri designed last year! We explore the community through Mark’s fresh eyes and Bri goes into some depth on the strategy behind the design of the community spaces and programs. Enjoy!
Participants:
Bri Leever // Brand Community Strategist at Ember
Mark Schwanke // Community Manager, Seeking New Opportunities