Lululemon’s Robust, but Confusing Community
In this episode we dissect Lululemon’s Community - or at least what we can find of it. Lululemon has long been celebrated for its community-centric retail strategy and makes no mistake, they are a shining example of in-person community activation through events. But if you’re looking to find a clear centralized community to activate members and elevate instructors, especially online, you’ll be looking for a long time. Learn about Lululemon’s community design and tour the virtual spaces that today make up a fragmented community experience.
Participants:
Bri Leever // Brand Community Strategist at Ember
Lila Faria // Community Strategist at Lila Faria Consulting
Laura Zug // Community Strategist