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Client: Gay Moms Club by Megan Neff
Project: Transitioning to a Scalable Community Platform
Platform: Circle
Key Outcomes: Seamless platform migration, 97 active members within months, growing email list, consistent event sign-ups
“We were constantly putting out fires with our old platform. Something new would break every day, and we had no idea how to fix it. Bri came in and not only solved our tech problems but also empowered us to build a community we feel proud of.”
The Challenge: Stuck in the Frustration Cycle
When we first started Gay Moms Club, the goal was clear: to create a space for LGBTQ+ moms to connect, collaborate, and support one another. But our reality? A daily cycle of tech disasters and frustration.
Running our community on Wix turned out to be a logistical nightmare. The platform wasn’t built to handle our needs—frequent glitches, unreliable tools, and an inability to scale left us scrambling for solutions.
“We were spending so much time troubleshooting backend issues. It was exhausting—and it pulled us away from what really mattered: building connections and fostering community.”
In a world where “LGBTQ+” is commonly a sub-community to some greater entity, Megan knew it was time to create a space all their own to call home. We knew we needed a change but lacked the expertise to navigate the complex world of community platforms.
That’s when Bri entered the picture.
Bri’s Approach: Empowerment Through Expertise
Bri supported the Gay Moms Club with a clear plan: to address our technical challenges, set up a more scalable platform, and empower the team with tools to manage the community independently.
Key Steps Bri Took:
Selecting the Right Platform: Bri evaluated our needs and recommended Circle, a platform designed to support growth and community engagement.
Streamlining Onboarding: She simplified the process for members to join and participate, creating a welcoming and easy-to-navigate space.
Teaching, Not Just Doing: Bri’s approach went beyond solving our problems—she gave us the knowledge and confidence to succeed on our own. She walked us through the setup process, ensuring we could confidently manage and grow the community ourselves.
“What stood out most was how Bri explained everything in a way we could understand. She broke down every step, making what felt overwhelming completely manageable.”
The Transformation: Building a Thriving, Confident Community
With Bri’s guidance, we transformed our tech frustrations into a solid framework for sustainable growth.
A Smooth Transition to Circle: Moving from Wix to Circle was seamless, thanks to Bri’s expertise. The new platform eliminated our tech headaches, giving us time to focus on what mattered.
Member Engagement Through Events: We began hosting “quick chat” events and themed discussions, creating spaces for members to connect. Attendance is steadily growing, and each event feels like a small victory.
Empowered Leadership: Bri’s approach ensured we weren’t just handed a finished product.
“By the end, we felt equipped to run the community ourselves.
That was a huge confidence boost.” - Megan
Measurable Growth: In just a few months, our community has grown to 97 members. Through event sign-ups and email outreach, we’ve steadily built momentum and engagement.
A Story of Success: Moments That Matter
One of the most rewarding parts of this journey has been seeing the community come to life. At one of our first events, we saw members start hesitantly—some typing in the chat, others staying off camera. But by the end, people were laughing, sharing openly, and making connections that went beyond the event itself.
“Watching members come out of their shells, even in small ways, has been incredible. It’s proof that this space is making an impact.”
Key Takeaways:
Empowered Leadership Builds Sustainability: Bri didn’t just solve problems; she gave us the tools and confidence to take ownership of our community.
Tailored Solutions Work Best: From selecting the right platform to designing the onboarding process, every step was customized to fit our unique needs.
Building Community Takes Time: Building a thriving community takes time, but every event, sign-up, and interaction feels like a win.
Conclusion: A Scalable, Sustainable Community for LGBTQ+ Moms
Gay Moms Club now has a platform that supports its mission and a team confident in its ability to lead. The community is steadily growing, bringing LGBTQ+ moms together in a space where they feel seen and supported.
“Bri gave us a roadmap and the confidence to follow it. Now, we have a community that feels like home—not just for our members, but for us, too.”
Ready to Build a Community That Inspires Connection?
If you’re ready to create a space that fosters genuine connection and lasting impact, I can’t recommend Bri enough. Set up a free Discovery Call today to see if her services could be a good fit for you.
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