A Blog About Community Building

Our letter today deals with a toxic community member stirring up trouble to revolt against the community manager.

Our letter today deals with creating a vibrant and engaged community under the pressure of big business goals.

The inspiration stems from a late-night LinkedIn DM from a distressed community manager handling a tumultuous Discord community.

The 4 types of communities each come with their own strengths and challenges for your business. Find out which one is the right fit for you!

Our letter today deals with the question of where to host a new community. Specifically as it relates to slack and all-in-one platforms like

Our letter today comes from someone who clearly has a big heart for their community, but is also really struggling to draw boundaries.

Our letter today comes from a community manager struggling with the decision between a cohort-based model and a membership community model.

Our letter today deals with a private networking community. They are wondering how to go from a 1-year discovery phase into their launch.

On this podcast, I collect anonymous letters from real-life community creators and bring on an expert from the community space to help them!

If I could go back and do it differently, here are 7 things I would change about how I worked my salary job to set me up for consulting.

After dissecting 38 communities across industries, I’m sharing my insights, takeaways, and the highlight reel of some of my favorite communi

If you’ve followed this series, you’ll quickly find that over the last year I’ve been drawn more and more towards memberships!

On this episode we explore the Lifebook Membership community hosted on Mighty Networks.

Inspired by conversations with community experts and observations across dozens of communities, here's the top five myths I see in community

Our favorite community empire: Rosieland! In this episode we take a look at Rosieland’s recent migration over to the new community platform.

Join us for a dissection of the member experience in Groove - a fabulous co-working app for creators and solopreneurs worldwide.

The creators of Barbie movie created the biggest, pinkest marketing tidal wave the world has ever seen...

Join me as I interview Taylor Harrington to dissect one of the best examples of a community-centered product I’ve ever seen.

In this episode we dissect the evolution of the Community Community for seasoned Community Professionals.

How in the world can a Slack community with several thousand members facilitate a welcoming experience?